Shorthill customers are typically in a state of change whether that be growth or reaction to marketplace changes. They realise that the current state of affairs requires a change in order to make their business more efficient and cost effective.

Typical Shorthill customers have already identified their need to upgrade or implement a software system to address a need or function that requires improvement. Our initial contact with them involves listening to their requirements and qualifying the need for our services. We then provide feedback to them to ensure that we have understood the need and are have demonstrated how Shorthill can address the issue will address the issue.

A help in this process is encouraging the customer to consider a custom application package. This would allow us to showcase how a custom application can provide differentiation within a market as well as offering a cost effective alternative.