Resources to help you understand what Shorthill can made.

OPEN SOURCE: Is a development method for software that harnesses the power of distributed peer review and transparency of process. The promise of open source is better quality, higher reliability, more flexibility, lower cost, and an end to predatory vendor lock-in.
WCAG: The Web Content Accessibility Guidelines (WCAG) documents explain how to make Web content more accessible to people with disabilities. Web “content” generally refers to the information in a Web page or Web application, including text, images, forms, sounds, and such.
WCAG is part of a series of accessibility guidelines, including the Authoring Tool Accessibility Guidelines (ATAG) and the User Agent Accessibility Guidelines (UAAG).
CRM: Is the abbreviation for Customer Relationship Management. CRM entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. CRM is often thought of as a business strategy that enables businesses to:

  • Understand the customer
  • Retain customers through better customer experience
  • Attract new customer
  • Win new clients and increase profitably
  • Decrease customer management costs
Custom Software: Is developed with the specific needs ofthe customer in mind. Different from off the shelf or packaged software which forces the user to adjust to it capabilities.
CMS: A Content Management System, also called a Web management system is software or a group or suite of applications and tools that enable an organization to seamlessly create, edit, review and publish electronic text. Many content management systems offer a Web-based GUI, enabling publishers to access the CMS online using only a Web browser. Also, a CMS designed for Web publishing will provide options and features to index and search documents and also specify keywords and other metadata for search engine crawlers.