Frustrated with buying high cost, one-size-fits all software and then spending money on adjusting it
to meet his needs, Ted Loewen founded Shorthill Solutions. Its goal is to develop custom, web
based business applications that fit individual organizations, allowing them to
serve their customers  in a way they were accustomed to – not in
a way that a software package dictated.

Custom:
By using only open source software protocols the end product that we deliver provide leading edge in functionality while not locking you out from changes and into costly long term agreements for support and maintenance.

Having built the company as an answer to a problem, our approach is different than most companies.  We listen to your requirements mapping out processes and value streams to see where real improvements lie.  We highlight opportunities and design solutions around the organization’s vision and goals.  Our frontline teams breadth of experience in a wide range of industry lends a unique credibility to the investigation phase of the project. Many of the challenges that you face we can relate to first hand. This allows to offer not only suggestions relating to the design of the software, but also ways to improve your processes and ultimately your bottom line.

What We Do Not Do:
Shorthill is not in the business of pressuring you into a software solution for the sake of a sale. From the first meeting we make it evident that our aim is to find out the problems you are facing, identify the points in your process where software can have an impact and suggest solutions that deliver improvements.

At no point in the project do we stop communicating with you. We value step by step communication as essential to ensuring that the goals of the project remain in constant focus and translate into results.

How We Do It:
Shorthill provides a unique consultation based approach to investigating your company’s  needs. We feel that the best way to understand what you need is to spend time with you at your location to see first hand how you do business.

As consultation is an important part of our process we take the time to interview and survey all of the stakeholders and users of the product to ensure that nothing has been overlooked in terms of features, design and overall functionality. This is a key step to ensuring that the planning phase has taken everything into consideration.

Using  tools, such as value stream mapping, we investigate your process and identify key areas that software solutions can have the greatest impact.

After the initial meeting we work to identify business processes that would benefit from re engineering with a focus on automation. The results of our analysis are then brought back to ensure that we have grasped the key points of the process.

The project will then enter the planning phase where careful attention is paid to creating an implementation timeline and illustrating key points in the development process.

The implementation phase does not begin until extensive testing is done on the site to ensure the full functionality of all components. Our team works hard to ensure that all aspects have been tested and problem areas have been addressed before taking the site live.